Last updated: 23 February 2026.

This Privacy Policy governs the manner of collection, processing, use, storage, and protection of personal data of users of the nautical.fashion online store (hereinafter: the “Website”), in accordance with the Law on Personal Data Protection of Montenegro and the principles of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. DATA CONTROLLER
   The Data Controller is:
   BCM GROUP d.o.o.
   Tax ID (PIB): 03167437
   Registration number: 50815804
   Registered office: STARI GRAD BR. 436, Kotor, Montenegro
   Retail store: Trg od kulture 8, 85320 Tivat, Montenegro
   Email: info@nautical.fashion
   Phone: +382 67 000 908

2. DEFINITIONS
   Personal data means any information relating to an identified or identifiable person.
   Data processing means any operation performed on personal data (collection, storage, organization, modification, use, transfer, deletion).
   The Controller is a legal entity that determines the purpose and means of data processing.

3. WHAT DATA WE COLLECT
   During the use of the Website, we may collect the following data:

• First and last name

• Shipping address

• Email address

• Phone number

• Order details

• IP address and technical device data

• Data necessary for processing complaints

In the case of card payments, payment card data is not stored on our server. Card data processing is carried out through a certified card payment processing system, in accordance with PCI DSS security standards and card scheme regulations.

4. PURPOSE AND LEGAL BASIS OF PROCESSING
   Personal data is processed for the following purposes:

• Performance of the sales contract

• Payment processing

• Delivery of goods

• Processing complaints and refunds

• Compliance with legal obligations

• Improvement of Website functionality

The legal basis for processing may be:

• Performance of a contract

• Legal obligation

• Legitimate interest of the Controller

• User consent (where applicable)

5. DATA SHARING
   Your data may be shared with:

• Montenegro Post for delivery purposes

• The acquiring bank and payment processor for card transaction processing

• Competent state authorities when required by law

Data is not sold, rented, or disclosed to third parties for marketing purposes without the user’s explicit consent.

6. DATA TRANSFER
   If personal data is transferred outside Montenegro or the European Economic Area, such transfer will be carried out exclusively with appropriate safeguards in accordance with GDPR principles.

7. DATA RETENTION
   Data is retained for as long as necessary to fulfill the purpose of processing or as required by applicable laws (accounting, tax, and other regulations).

8. DATA SECURITY
   BCM GROUP d.o.o. implements appropriate technical and organizational measures to protect data against unauthorized access, misuse, loss, or alteration. The online store uses SSL encryption to protect data transmission. Payment card data is processed in a secure environment of a certified payment processor.

9. DATA SUBJECT RIGHTS
   In accordance with applicable regulations, the user has the right to:

• Request access to their data

• Request correction of inaccurate data

• Request deletion of data (“right to be forgotten”)

• Restrict data processing

• Object to data processing

• Request data portability

To exercise these rights, the user may submit a request to info@nautical.fashion.
If the user believes their rights have been violated, they have the right to lodge a complaint with the Agency for Personal Data Protection and Free Access to Information of Montenegro.

10. COOKIES
    A cookie is information stored on the user’s device when visiting the Website. Cookies enable proper Website functionality, remembering items in the cart, visitor analytics, and content customization.
    The user may block cookies through their web browser settings, but this may affect Website functionality.

11. AUTOMATED DECISION-MAKING
    BCM GROUP d.o.o. does not carry out automated decision-making or profiling that produces legal effects for the user.

12. CHANGES TO THE PRIVACY POLICY
    We reserve the right to amend this Privacy Policy at any time. Changes shall enter into force upon publication on the Website. Continued use of the Website after changes are published shall be deemed acceptance of the amended terms.

13. CONTACT
    For any questions regarding personal data protection, you may contact us via email at info@nautical.fashion.